We value your credits. If AI didn't deliver — you don't lose anything.
If generation fails for any reason — timeout, technical error, content policy violation — credits are automatically refunded to your balance. No tickets, no waiting.
Content policy violation (try a different photo or prompt). Timeout (model was overloaded — try again). Bad source (photo too small, unsupported format).
For subscription, payment, and refund questions — contact support. We respond on business days and resolve issues promptly.
The system blocks lyrics with profanity, explicit content, calls for violence, or mentions of copyrighted brands and artists. Wait 5-10 minutes — if the song doesn't appear, credits will be refunded automatically.
Have questions? Reach out to support.
Contact Support